Stats on Blaze Ads

loridr · Member · Jun 8, 2023 at 1:11 am
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The statistics on my Blaze Ad have not been showing all day. Is there a glitch? Thanks for any help you can offer.
Lori

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aleone89 · Staff · Jun 8, 2023 at 10:15 am
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Hello Lori,

Happy to help you with this.

I can see that the ads are showing – https://wordpress.com/advertising/loreezlane.wordpress.com/campaigns, is there a particular campaign you’re not seeing?

Also, can you tell me what browser you’re using and can you tell me if any ad blockers are in use with the browser?

Many thanks!
loridr · Member · Jun 8, 2023 at 2:46 pm
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Hi there,

At your suggestion, I checked for ad blockers and did have them. So, I removed them, and it’s still not showing stats for me. I even signed out of WP and signed back in without ad blockers. Still no ads. I use Brave for my Browser, but like I said, I did remove the blockers it uses. I could try it in another browser if you’d like, but I’d ultimately like to use Brave. Below is a screen shot of what I see on my end.
Thank you for your help,
Lori
aisajib · Member · Jun 8, 2023 at 7:51 pm
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Hi there!

So I’ve let the Blaze team know about this, and they are looking into a potential outage with the statistics. I’m told that there are no issues with the actual ad performance, it’s just the stats are delayed, and they should be up soon.
loridr · Member · Jun 9, 2023 at 12:54 am
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Okay, thanks. As of now the stats still aren’t showing. Hopefully, soon. 🤞
aisajib · Member · Jun 12, 2023 at 6:14 am
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Hi again!

We believe the issue has now been solved. Can you check and let us know if you’re all set now?

Thanks!
loridr · Member · Jun 12, 2023 at 5:53 pm
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Hi there,

Yes, the issue was resolved after my campaign ended. I can see the final statistics.

Thanks.

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