Stats Page Goes Black

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  gricemike · Member · Apr 2, 2012 at 2:26 am

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  Hi- my stats goes completely black after a few seconds after I click on the sparkline….Help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 2, 2012 at 2:41 am

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  Have you done any troubleshooting? These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable vesrion (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  trying another browser like Firefox or Safari
  resetting your router and modem

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  timethief · Member · Apr 2, 2012 at 2:42 am

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  You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

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  gricemike · Member · Apr 2, 2012 at 3:15 am

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  Timethief,
  Thanks for the tips. My flash is current and I cleared out the cache. I don’t have any extensions or add-ons running either. It only seems to be blacking out in Chrome- it works in Firefox and MSIE.
  Seems like a Chrome problem. Thanks for your help! I will work with Firefox in the future.
  I appreciate it!!
  Mike