Stats Page Goes Black
-
Hi- my stats goes completely black after a few seconds after I click on the sparkline….Help!
The blog I need help with is: (visible only to logged in users)
-
Have you done any troubleshooting? These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable vesrion (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
trying another browser like Firefox or Safari
resetting your router and modem -
You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/
-
Timethief,
Thanks for the tips. My flash is current and I cleared out the cache. I don’t have any extensions or add-ons running either. It only seems to be blacking out in Chrome- it works in Firefox and MSIE.
Seems like a Chrome problem. Thanks for your help! I will work with Firefox in the future.
I appreciate it!!
Mike
- The topic ‘Stats Page Goes Black’ is closed to new replies.