Stats Reset

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  satuit4me · Member · May 21, 2020 at 10:58 am

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  Can I get my Jetpack stats restored please? My website was disconnected from wordpress.com and I had trouble reconnecting. I deactivated and then reactivated the Jetpack plugin and now my stats are missing. I have a staging site with stats intact staging.satuit4me.com. My staging site has the define( ‘JETPACK_STAGING_MODE’, true ); set so not clear why I am running into this problem yet again. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  adarshhalan · Member · May 21, 2020 at 2:59 pm

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  Hi There,

  Please visit https://jetpack.com/support/

  Also , I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  Thanks

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  satuit4me · Member · May 21, 2020 at 7:54 pm

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  Thanks, I’ll post to the jetpack forum.