Stats seem to be completely inaccurate

  • Unknown's avatar

    Hello,

    I have noticed that my site’s stats appear to be completely wrong. For example, today my stats say I had: 2 views, 2 visitors and 2 views by the author.

    Therefore, I assume the 2 views are my views, however, it says it was viewed once from Brazil and once from the US, but I live in the UK.

    See screenshot here: http://puu.sh/nk8SG/cfd3fb370d.png

    Can someone explain how stats work?
    Thanks,
    Sarah

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Our stats are not real time stats and take hours to update. There are frequent fluctuations that most do not notice because we aren’t watching the process. Instead, they wait for the next day to check their stats For details see here http://en.support.wordpress.com/stats/ and here Views and Visitors https://en.support.wordpress.com/stats/#views-and-visitors and do note that both the views and viewers and views by country https://en.support.wordpress.com/stats/#views-by-country take hours to update.

    Our stats are page view stats. If I visit your blog and click into 10 posts that will be recorded as 1 visitor and 10 page views. But please do not assume that everyone who clicks a follow, like, share, reblog or comment link actually reads the post on your blog because odds are they may not.

    Follow, like, share, reblog or comment clicks are not page views. In fact, follows, likes, shares, comments and reblogs are completely misleading when you are talking about page view stats.

    Your followers and anyone with a WordPress.com/Gravatar account who is logged into WordPress.com can “follow” your blog, “like”, “share” and “reblog” your posts and “comment” in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat. Subscribers control how frequently they receive your posts (instantly, daily, weekly) and can comment without clicking into the blog.

    Logged in visitors using a mobile can read the full post without creating a page view stat. https://en.forums.wordpress.com/topic/wordpresscom-reader-show-full-text?replies=31#post-1373606

    You can control the length of the entry sent out on your RSS feed here Dashboard > Settings > Reading. Choose the “summary” setting for your RSS feed rather than to “full text”. That will compel followers who are not using mobiles to click into the blog to read the full post which will create a page view stat.

  • Unknown's avatar

    Thank you for the reply. However, I am still confused to why my stats always have the same amount of views in total as I, the author, have viewed it (aka 23 total views, 23 author views) but always shows up as multiple countries. I have had this pretty much every day since I started my site, and I rarely get views from other people unless I share my portfolio out that day.

    It says on the stats FAQ page you sent that author views are not counted in the views summary, but the numbers are always identical.

  • Unknown's avatar

    When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

    How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    Hello sazberryftw!

    That Author stats is not counting who is accessing, like you said, your access are not counted. That counter is to show the stats by author. So, if you had another author on your blog, with some posts, it would show on the stats, with how many views his posts had. Since you’re the only user on your blog, your author views will be the same as your blog views. :)

  • Unknown's avatar

    Ahhh I understand now! Thank you :)

  • Unknown's avatar

    You’re welcome sazberryftw! Let us know if you have any other question! :)

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