Stats stopped working
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Hello,
My stats were working great so far, but suddenly stopped working last week, I have been having comments, likes and new visitors but they are not showing in the stats.I have been having a regular number of visitors and always showed in the stats. Now activity has stopped.
Is there something I need to update?
TIA,
The blog I need help with is: (visible only to logged in users)
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Hi there,
Our stats are page view stats. They are not real time stats. For details see here http://en.support.wordpress.com/stats/ and note the views and viewers take hours to update. Provided you are logged in when visiting, your own views are not recorded on any public blog you registered. http://en.support.wordpress.com/stats/Please do not assume that everyone who clicks a like button actually reads the post on your blog because odds are they may not.
Also note that those who follow your blog in the Reader or by email don’t have to click into the blog unless they wish to.
Likes and shares and comments and reblogs and follows are not page views. In fact, likes, shares, comments and reblogs are completely misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com/Gravatar account who is logged into WordPress.com can “follow” your blog, “like”, “share” and “reblog” your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat.
Logged in visitors using a mobile can read the full post without creating a page view stat. https://en.forums.wordpress.com/topic/wordpresscom-reader-show-full-text?replies=31#post-1373606
You can control the length of the entry sent out on your RSS feed here > Settings > Reading. Choose the “summary” setting for your RSS feed rather than to “full text”. That will compel followers who are not using mobiles to click into the blog to read the full post which will create a page view stat.
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Thank you Timethief for your prompt answer.
What actually seems strange to me is that after a whole year of having some activity reflected in my stats section. Suddenly there is no activity whatsoever. For a whole week. It is like something just stopped working.
I’ll wait and see if it starts working again.
Thank you very much indeed
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That’s disconcerting so I tagged this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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same problem here.
stats post views, stats search terms not working. The daily stats counter is working. If i clicked detailed info from that day, i dont see any info at search terms or post views.
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@hsampson Your stats appear to be functioning properly, but your site has low traffic, and there were a couple of days when no one visited your site. Note that people can read and like your posts from the WordPress.com Reader and that does not constitute a site visit.
@oxize your site http://www.oxize.nl/ appears to be connected via Jetpack. if you’re having difficulty with your stats, you might contact Jetpack support directly: http://jetpack.me/contact-support/
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