Stats traffic

  • Unknown's avatar

    Hello, I have a question about my stats of visitors. It appears to be not working. Everything is updated but it just wont register any traffic (even if i visit my website from different computers it’s not registering anything).

    Does anyone know what i can do about this?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Your own visits won’t count towards your stats unless your site is private. I would make sure that the JetPack plugin is updated on your site.

    Let me know if you have any questions. Thanks!

  • Unknown's avatar

    Hi thanks for your response.

    I’m aware of my own visits not being visible. Thats why i visited my site on computers of friends where i was never logged in. So it should show in the stats. But it won’t happen.

    The jetpack plugin has been up to date. And i even reinstalled it to see if that would change anything. But it doesn’t make any differences.

  • Thanks for the information.

    Well, there can be several reasons for your stats no longer recording:

    • Have you recently changed themes? The theme you now have active does not have a wp_footer(); in their footer.php file. If that is the case, switch to a default theme and see if stats begin to reemerge.
    • You can also try deactivating plugins and check any text widgets for incomplete/broken code and see if stats begin to work again.
    • Go to Jetpack > Settings > WordPress.com Stats and make sure that stats tracking is in fact enabled.

    Let me know if any of this works and if you have any questions. Thanks!

  • Unknown's avatar

    Hello I have a question about the stats traffic how do you know when I’m getting traffic on my site and do I get paid for the traffic?

  • Hey @amandacrawford596gmailcom,
    I would love to assist you, but in order to keep threads on topic, I wanted to see if you could create a new post?: https://en.forums.wordpress.com/?new=1
    Thanks!

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