Stats, views and subs back…
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Hello,
I transferred my blog from WordPress.com to WordPress.org yesterday and activated the Jetpack plug-in as it assured me it would take care of importing all the data.
Now my stats and views are back to zero and I have no subscribers either :(
I’ve been through many posts in this forum and it seems to be a common problem, although I couldn’t find a way to resolve it myself. It seems that I need help from the technical support.
Would you be so kind and help me get the old stats, views and followers back, please?
The blog I need help with is: (visible only to logged in users)
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Hi there Claudia,
Have you run the migration tool for your subscribers yet? I don’t see that you’ve mentioned it in the description of your issue.
Here is a link to those instructions:
http://jetpack.me/support/subscription-migration-tool/
Give that a try, and let me know how it works out for you!
Thanks so much.
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Right now a new problem as appear!
Seriously this is getting on my nerves because I feel that all the work is for nothing and all people give me are links and more links… Not working…
Now I can’t access my wordpress.org admin page because… I have no idea…
I never thought this would be so frustrating!
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Hey Claudia,
Now I can’t access my wordpress.org admin page because… I have no idea…
You’ve reached support for the free sites hosted at WordPress.com. Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out:
You may also wish to contact your host’s support team for more assistance.
I can certainly help with the migration issues, but I cannot be of assistance when it comes to logging into your self-hosted site.
Thank you.
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