Status of domain name cancellation?

  • Unknown's avatar

    Hello! I’ve been a user of WordPress for years, and I recently purchased a domain name for a new blog I started. I then decided to self-host and use WordPress.org instead of .com and I read existing FAQs that said domains would be available to register on another registrant after 5 days if I cancelled within 48 hours. I proceeded to cancel within the time frame. However, checking my email after the time frame, I found out that I needed to hit a confirmation button on the email in order to cancel. I hit the button to complete my cancel but this was after the 48 hour time frame, so I’m not sure if I can still get the domain and money returned. However, going back into my inbox, I never confirmed the purchase of the domain in the first place, so it might not even have been officially registered?

    At any rate, I was wondering what the status of the domain berylzhao.com is. Thanks so much and sorry if it was confusing!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Your domain, berylzhao.com, was definitely registered, but it was only cancelled about 6 hours ago. It should have been within enough time that it will be released by the registry in a few days, but you’ll definitely have a few days to wait until it does.

    I also made sure that our system issued you a refund for the $18 that you spent. You should be seeing it show up on your credit card in the next few days.

    Sorry for the inconvenience!

  • Unknown's avatar

    Okay. Thanks so much! :)

  • Unknown's avatar

    My pleasure. Best of luck with everything!

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