status of domain redemption

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  eileenb64 · Member · Jun 1, 2023 at 1:43 pm

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  Please advise me as to the status of my domain redemption. The inability of my followers/collectors to access my site is impacting my business. I appreciate your prompt attention to this matter.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  eileenb64 · Member · Jun 1, 2023 at 1:44 pm

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  the domain is http://www.eileenbochslerart.com not the blog as listed above

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  helper-heroponriki · Member · Jun 1, 2023 at 5:45 pm

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  Hello there!

  It appears that we are already assisting you with the domain redemption process through email. One of our Happiness Engineers has sent you a manual payment request that needs to be paid. Once you have made the payment, please respond to their email so that they can proceed with the redemption.

  Please check your email for the message containing the payment request, and once you have completed the payment, kindly respond to the email.

  I hope this clears things up for you! If you have any further questions, feel free to ask.