status of my termination

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  info938395915 · Member · Mar 25, 2019 at 8:09 am

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  Dear ladies and gentlemen, i have canceled my account with you some time ago, but neither i got the money back nor received a confirmation about it.

  can you please inform me the status.

  please reply to my email address
  (email visible only to moderators and staff)

  Thank you

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  kokkieh · Staff · Mar 25, 2019 at 11:48 am

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  Hi there,

  The account you’re using to post here has never owned any sites with WordPress.com, nor have you ever purchased any upgrades from us.

  What is the address of the site for which you’d bought upgrades from us? Or the username of the account?

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  info938395915 · Member · Mar 25, 2019 at 12:02 pm

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  The domain was
  mara-kosmetik.com

  from my account was deducted

  PP.6688.PP : Wordoress, Ihr einkauf bei WORDPRESS

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  fstat · Staff · Mar 25, 2019 at 2:18 pm

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  Please recover access to the account associated with that site by following this guide:

  Recover Your Account

  This is the only way to further assist you with any issues you’re having with that site.