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  antdoll · Member · Oct 5, 2023 at 12:17 am

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  WP.com: Yes
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  Correct account: Yes

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  antdoll · Member · Oct 5, 2023 at 12:19 am

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  I have to verify my account every time I log in?

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  staff-totoro · Staff · Oct 10, 2023 at 12:30 am

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  Hi there,

  Usually when an issue like this occurs, it can be traced to an expired (or broken) login auth cookie stored on your local web browser. It looks like you are using Mozilla Firefox as your browser, so with this in mind I would like you to try the following

  • Clear your cache and cookies based on the steps Firefox recommends here: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
  • Also make sure you are not blocking any “3rd party cookies” as explained in this guide as well: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them#w_check-sites-that-are-blocked-from-setting-cookies
  • If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Chrome. Are you able to proceed if you use a browser other than Firefox?

  Thanks for the additional info!