Ste can’t be reached

  • Unknown's avatar
    honestasset4 · Member ·

    Dear Customer Service, my web can’t be reached

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your site doesn’t use our managed hosting, but for what it’s worth I can see it on my side. If you’re still having trouble, can your reach out directly to your host? You may be caught in their firewall.

    Going forward, these forums are primarily for our free tier hosting. You’ll want to be sure to use the forums for the free, DIY WordPress code instead.

    Here are the major differences, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site, or any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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