steady loss of functionality on my wordpress blog
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For the past year I have been experiencing a steady decline in functionality on my WordPress blog, at http://prickettsfort.wordpress.com/
It started with difficulties in adding pictures; the “add media” button stopped working. Then the menu on the left hand side of the dashboard lost all its text. And now I find I am unable to edit any of my widgets. I can get to the widgets page and click on them, but they no longer open. What’s going on? My company, for whom I created the blog, wants me to find another host.
The blog I need help with is: (visible only to logged in users)
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Are you using an up-to-date browser? WordPress.com works best in Firefox or Chrome. If you need to update your browser, you can do so here: http://browsehappy.com
Other browser troubleshooting tips can be found here: http://en.support.wordpress.com/browser-issues/
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I’m using the same browser I used when I began the blog. Everything worked great until about a year ago, then things stopped working, one by one. The browser has remained the same; it’s WordPress that has changed.
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No operating system, browser or software ever remains frozen in time. You must upgrade them if you expect good performance.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state. -
Thank you. I appreciate the detailed response. I’ll work my way through your checklist and see what results.
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