still cannot login

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  pinchia1014 · Member · Jul 15, 2021 at 9:52 am

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  Hi All,

  I’m not sure why my log in page is not default version when I type https://funtaiwankids.com/wp-admin

  It would bring me to the page: https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2Fwp-login.php%3Faction%3Djetpack-sso%26site_id%3D187451647%26sso_nonce%3Dws1bus3pykfg6yhk4kdc

  Account name and password my boss gave me is not working.

  I just wanna make sure do I go to the wrong page to log in WordPress or not? Thanks for your help!!

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jul 15, 2021 at 12:32 pm

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  Hi there,

  We replied to you about this yesterday in https://wordpress.com/forums/topic/cant-login-wordpress-2/

  Your site is hosted on WordPress.com, so you do not log into WP-Admin directly, but instead you log into your WordPress.com username account, which automatically logs you into WP-Admin for your site. You don’t have a separate WP-Admin username and password for this site.

  However, it looks like you’ve only been added to this site in a Subscriber role, and Subscribers don’t have access to the dashboard at all. If you should have access to the dashboard, then you’ll need to ask the site owner to change your user role to one that has the access you need for what you have to do on this site.

  If they need any help changing your user role, they can reach live chat support at https://wordpress.com/help/contact