Still charged for domain I can't edit.

williambakerauthor · Member · Jun 3, 2014 at 2:48 pm
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My previous domain was sylbun.com. I stopped using it because I suddenly couldn’t change the site. So I started a new one donaldbakerauthor.wordpress.com. Now the old site still comes up and I still can’t edit it. But I am being charged for renewal. Can you transfer that registration to my new blog or refund my money?

The blog I need help with is: (visible only to logged in users)
mindelson · Member · Jun 3, 2014 at 3:24 pm
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Hello,
I’ll tag this for staff attention. Please subscribe to this thread so you’ll know when they assist you.

Best wishes! =)
williambakerauthor · Member · Jun 3, 2014 at 3:54 pm
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Thanks for the help
druesome · Staff · Jun 3, 2014 at 4:45 pm
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Hey Donald!

If you can login as the user that renewed the domain and make the same request in this thread, I’d be happy to move the domain to your account. Thanks!
baker50 · Member · Jun 3, 2014 at 5:55 pm
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OK logged in now.
baker50 · Member · Jun 3, 2014 at 5:55 pm
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I have no dashboard or ability to do anything with this log in.
druesome · Staff · Jun 3, 2014 at 6:46 pm
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Hey there!

Thanks for confirming. I’ve gone ahead and moved the domain “sylbun.com” to your “donaldbakerauthor” account. Let me know if you need anything else. Best wishes!
williambakerauthor · Member · Jun 4, 2014 at 6:24 pm
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Yes, it is transferred and I will delete the old account soon.

One more issue, now it shows that it expires 07/03/2014 but I was just charged $18 for another year. I should expire in 2015.
druesome · Staff · Jun 4, 2014 at 7:07 pm
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Hi there! The domain is now showing 07/03/2015 as its new expiration date. Let me know if you need anything else regarding this. Thanks!
williambakerauthor · Member · Jun 4, 2014 at 8:11 pm
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Perfect. Thank you!
druesome · Staff · Jun 5, 2014 at 4:00 am
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You’re welcome Donald! :)

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