Still frustrated by being unable to choose my account when commenting
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Three years ago I raised this topic and it was unresolved. So I thought I’d raise it again.
The problem is this. I have several wordpress.com websites and one self hosted site. When I comment on someone else’s blog I want to choose which website to reference. e.g If I am commenting on a family history blog, I like to put the URL of one of my wordpress.com family history websites. Most often, I want to reference my self hosted site.
The problem is, many times when commenting on a wordpress.com site, it won’t allow me to choose the self hosted URL, but rather says:
“Are you yyyyy?
You are being asked to login because (email visible only to moderators and staff) is used by an account you are not logged into now.”
and
“You’re trying to publish a comment as (email visible only to moderators and staff). You need to log in to that account before you can proceed.”
Now I use the same gmail address for most of those websites. Even if I list my name and my self-hosted URL, WordPress still seems to refuse to think I can have more than one blog using the same email address.
What makes it more frustrating is that this doesn’t occur all the time. Sometimes a wordpress.com blog accepts my chosen URL, but sometimes it refuses, even after several attempts, even if I login or logout of my wordpress.com account or in or out of my self hosted website. I can’t find any consistency in the conditions which case this, though doubtless there is a reason somewhere.
If it happened all the time, it would be easier to understand and report.
If I could understand why it occurs, I might be able to find a workaround.
But as it is, I’d really like to hope that someone from WordPress might be able to find why this happens and explain it to me please. I can’t be the only person in this situation.
Thanks for any help.
The blog I need help with is: (visible only to logged in users)
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Hi there — quick question on this. While logged into a WordPress.com account, are you able to click the “change” button before leaving a comment, and enter different information there?
It’s not an automatic switcher, but it should let you specify a different site without having to log out.
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Hi, thanks for responding.
No, currently I’m not able to do that. Whether I am already logged out, or I logout from the comment box, or I select Change, it is the same result. I am not allowed to use my own self hosted website and I get the error messages I posted before.
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Could you send a link to the site you’re commenting on with that?
Also are you leaving the username and email as-is and just changing the site?
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I think it happens on many sites, maybe all sites, but the one that occurred most recetly was https://unboundedchurch.com.
Yes, I fill in the name, email and password of the self hosted site.
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Passwords? You shouldn’t be posting passwords on a contact form. Let’s maek sure we’re seeing the same thing. Here’s my process that I just tested on two different WordPress.com sites.
Prep: head to https://wordpress.com/me/account . Log in if you have not already. Copy that email address.
1. Go to a site’s comment form while logged into WordPress.com
2. It will say you are commenting as (your name). Click Change.
3. Paste that same email address — or just type it. The point is it needs to be the same one you’re logged in with. Change the post name and website if you’d like. Add a comment too, of course. And post.
It’s working on all of the sites I’ve tested, and will work on sites that use a WordPress.com comment form.
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“Passwords? You shouldn’t be posting passwords on a contact form.”
Sorry. My carelessness! I meant URL. Email, name and URL. Sorry.
I’ll get back to you about your process, thanks.
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Hi there,
I have been investigating this a little and I think your issue sounds very similar to this one: https://github.com/Automattic/jetpack/issues/15696
I would encourage you to follow the troubleshooting steps described by @jeherve and comment on the issue with your findings. Thanks!
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Hello again supernovia, thanks for your persistence.
Yes, that worked for me. It means I enter the URL and name that I want, but not the email I want. That is helpful for me, but not entirely satisfactory as a general solution, as there will be times when someone is managing a website for an organisation, and it is important to have the correct email address.
Do you know why it works this way?
Thanks.
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Hi fresatomica,
Thanks for your input. But it didn’t seem like the same situation to me. In that case, the person was having the problem on their own website where they can remove plugins, etc, whereas I am having the problem on other websites where i cannot change anything.
Or have I misunderstood that case?
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The issue is not the exact same as reported there, but it’s similar enough that the work around provided did work.
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