Still Haven’t Received Refund After Cancellation Confirmation on Aug 14

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  missbkiss · Member · Sep 17, 2025 at 5:09 am

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  Hello,

  I reached out to customer support on August 14, and they confirmed that my cancellation was processed successfully. However, as of today, I still have not received my refund.

  I’d appreciate any advice on what steps I should take next, or how long the refund typically takes to be processed.

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  sajjadisbrilliant · Member · Sep 17, 2025 at 10:04 am

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  Hey,

  I’ve reached out to you at the registered email address for your account, since this request involves confidential information about your subscription.

  Please check your inbox and follow up there when you get a chance — we’ll be happy to assist you further from that channel.

  Thanks!