Stop autorenew

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  joannekoravos · Member · Jun 12, 2023 at 3:10 pm

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  Stop autorenew

  Self-declared URL: No sites are listed!
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 12, 2023 at 3:23 pm

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  you can manage your purchases and renewals yourself as described at https://en.support.wordpress.com/manage-purchases/

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  staff-totoro · Staff · Jun 12, 2023 at 8:50 pm

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  Hi @joannekoravos

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!