Stop billing my credit card

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  magicalinspire · Member · Mar 16, 2013 at 7:33 am

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  stop billing my credit card

  Cancel my account instantly

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 16, 2013 at 4:08 pm

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  Hi there!

  I’ve sent you a separate email to help you with this issue. Let me know if you haven’t received it.

  Thank you,

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  adamalexanderwesley · Member · Mar 30, 2013 at 10:08 pm

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  I would also like to make sure my card won’t be billed.
  Thanks

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  timethief · Member · Mar 30, 2013 at 10:11 pm

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  @adamalexanderwesley
  Your credit card cannot be billed unless you provide credit card information to purchase upgrades.
  Dashboard > Store > My Upgrades
  Dashboard > Store> Billing History

  You can disable auto-renew of any upgrade > Store > My Upgrades
  click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  See also http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: The refund can take 1-2 weeks to post back to your account.

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  helper-heroponriki · Member · Apr 1, 2013 at 2:18 pm

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  @adamalexanderwesley – If @timethief’s instructions aren’t enough to help you with your issue, could you please start a new thread to describe your issue in detail, and add the word modlook in the Tags section in the right column so Staff will respond.

  This thread will be closed for new replies.