Stop charging me
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I canceled my account a long time ago. You charged me about a year ago, and I told you not to charge me, that I didn’t want a wordpress account. Now, you’ve charged me again. I do not want this service, have not wanted this service, and did not authorize this charge. Please reverse that charge. Also, the “no email” ploy is a thinly veiled attempt to make cancellations more difficult. I do not appreciate that.
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I’m sorry but I don’t have a clue what you are referring to. If you are referring to a free hosted WordPress>COM blog upgrade purchase then I may be able to assist you. If you wish to contact Staff about the charges you see on your statement > Dashbaord > Store > Billing History please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
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Also note that you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew
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That’s the thing, I don’t either. I have no active accounts with your service. I don’t appreciate having to waste my time jumping through hoops because WordPress, to give the benefit of the doubt, makes errors. Your links to “cancel account” and “request refund” should be active, not circular links that lead nowhere.
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On that topic, I don’t understand why I must communicate with WordPress through a forum rather than through a direct message.
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