Stop charging my AmEx

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  erika72r96 · Member · Jan 27, 2018 at 12:53 pm

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  I don’t want this site – please cancel it and stop charging me

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Jan 27, 2018 at 1:31 pm

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  I am tagging this thread with modlook for the attention of the support staff. Please wait while someone from the support team comes back to you on this.

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  staff-zinnia · Staff · Jan 27, 2018 at 1:42 pm

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  Good morning –

  I can help, no worries. Are you referring to placesandmoments.blog ?

  Please verify for me that you do not have any plans to use this domain again in the future? Once cancelled it can be impossible to regain ownership of it.

  Once I hear back I will get the refund processed and it should reach you ten days from then (or sooner).

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  erika72r96 · Member · Jan 27, 2018 at 5:54 pm

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  Hi Happiness Engineer Liz thank you so much, no I don’t plan on using the domain in the future, I am on a budget and need to get this canceled. Thanks in advance!

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  gemmacevans · Member · Jan 28, 2018 at 9:41 am

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  Thanks for confirming. I can see your plan has already been refunded and there is a copy of the refund receipt in your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to appear on your statement, so you can expect to receive the money around that time.