Stop Emails to Blog Email-Subscribers OR Delete Email-only subscribers

  • Unknown's avatar
    varmanrk · Member ·

    Hi,
    We want wordpress to stop sending emails to our Blog E-Mail subscribers. Because Our New custom program is pulling blog content from wordpress and sending emails and new subscribers are subscribing only from our web page.

    So we have some old email subscribed customers in wordpress who are getting emails from wordpress and New subscribers getting emails from our new custom program.

    We want to move old email subscribers from wordpress to our custom program so that everyone will get emails from new system and either stop sending emails from wordpress or want to delete email subscribers in wordpress.

    Can you please help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We provide support only for blogs hosted by WordPress.COM. As that site is not hosted here by WordPress.COM, our support docs do not relate to it, and we cannot provide support for it. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    timethief · Member ·

    Jetpack is a plugin for WordPress.ORG software installs to provide parity with blogs hosted by wordpress.COM. Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  • Unknown's avatar
    varmanrk · Member ·

    Hi, Thanks for the quick reply.
    Our blogs are hosted in wordpress.com only. We are using wordpress.com to create blogs and showing blog content in our own website by retrieving via API from WordPress and handling blog subscriptions directly in our site.

    currently whenever any new blog created in WordPress, wordpress sending emails to old blog subscribers and newly subscribed users are in our website and we are sending emails via our website.

    We have some old email subscribers in wordPress site who are getting emails from wordPress and we want to stop sending emails and want to move them to our website so that our system will send emails.

  • Unknown's avatar
    timethief · Member ·

    Our blogs are hosted in wordpress.com only.

    What are the URLs?

    If the issue is still exists type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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