Stop importing

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  hanhivo · Member · Nov 19, 2018 at 6:21 pm

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  Hi! How to stop importing when pending for more than 1 hour?The site is https://wordpress.com/view/supplychainsharing.wordpress.com
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 19, 2018 at 6:50 pm

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  Hi there, I’ve tagged this for Staff attention and assistance, but could you please let us know the size of the XML file you are trying to import. Thanks.

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  kokkieh · Staff · Nov 20, 2018 at 9:47 am

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  Hi there,

  I’ve reset the importer for your site as the import does appear to be stuck.

  That said, the file you’re trying to import is over 11MB big, so I’d expect it to take more than an hour.

  What is the address of the site you’re exporting from? Can you please try exporting your content for a few months at a time from that site, rather than exporting the entire site all at once? Then import the individual smaller files instead.

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  hanhivo · Member · Nov 21, 2018 at 2:06 am

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  Thanks Kokkieh, already finished it

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  kokkieh · Staff · Nov 21, 2018 at 8:22 am

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  Excellent. Thanks for letting me know :)