Stop my direct debit

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  chattibutterfly · Member · Oct 14, 2018 at 12:11 pm

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  Hi there,

  How can I stop my direct debit please

  The blog I need help with is: (visible only to logged in users)

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  lukeshoreblog · Member · Oct 14, 2018 at 12:26 pm

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  Hi there!

  If you click on your profile, and then ‘Manage Purchases,’ you should then be able to edit the payment method of any upgrades.

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  chattibutterfly · Member · Oct 14, 2018 at 1:34 pm

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  Thank you.
  I went to click on it but there’s nothing there. Does that mean I don’t have anything anymore? Because I signed up to £84 annual but i never used it and so I’m trying to stop it now…

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  lukeshoreblog · Member · Oct 15, 2018 at 12:37 am

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  Yeah if there’s nothing there you should be fine 🙂 Maybe check your billing history as well to get a good look at purchases you’ve made and when they went through.

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  staff-zinnia · Staff · Oct 15, 2018 at 2:16 pm

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  Howdy –

  There aren’t any upgrades on the account that you’ve contacted us from. It’s possible that you have something set up on another account though, and we should take a look at that.

  Do you know the site attached to the renewal in question?