stop sending me daily emails.
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Your automated system is sending me emails every day, sometimes multiples, urging me to renew my URL a month from now. Please stop.
The blog I need help with is: (visible only to logged in users)
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Please read the relevant support doc at this link https://en.support.wordpress.com/manage-purchases/#auto-renew, so you are clear on the fact that all domain renewals are commenced 1 month prior to expiry so if anything goes wrong you do not lose the domain.
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If you wish to cancel the domain mapping has to be removed first. To cancel you have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
The username account, alexcoxfilms, does not own any upgrades. What is the site for which you are receiving these notifications?
If you do not wish to renew an upgrade, the only way to stop the upgrade renewal emails is to cancel the upgrade so it’s no longer on your account. If you post here using the account that owns the upgrade, and include the URL of the site and details on the specific upgrade, I’d be happy to help you with that.
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