Stop taking my money!!!

• 

  rikbridgephotography · Member · Oct 3, 2019 at 12:06 pm

  • Copy link
  • Add topic to favorites

  I’ve just received a Receipt (#40718300)
  I don’t know why I’m being billed. I cancelled all purchases and have the last unrequested payments returned. I have now deleted my cards from the account to stop this happening again but I would like to be refunded for Receipt #40718300.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Oct 3, 2019 at 12:55 pm

  • Copy link

  Hi there!

  I can see you’ve purchased Personal plan back in August and canceled it on the same day. A full refund has been processed.

  There are no other purchases on the account from which you’re reaching us. If you have another WordPress.com account, please reply from it here.

  Otherwise, have a look at this page to learn where to find a transaction ID for your purchase:

  https://en.support.wordpress.com/transaction-id/

  Once you have the ID, fill the form on https://wpchrg.wordpress.com/