Stop the subscription immediately.

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  thousandhandsblog · Member · Oct 16, 2020 at 3:54 pm

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  I want to stop the subscription immediately. I did this last year too, I don’t know why I am being charged. Once I open my account, I can’t see any billing or purchase receipt.

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  justjennifer · Member · Oct 16, 2020 at 4:16 pm

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  Hi there, what’s the address of the site you’re being billed for? You said you did this last year too, but this is the first time you’re posting to our forums under this account. https://wordpress.com/forums/users/thousandhandsblog/

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  thousandhandsblog · Member · Oct 17, 2020 at 4:14 am

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  https://wordpress.com/home/thousandhandsblog.wordpress.com

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  staff-mckluskey · Staff · Oct 17, 2020 at 11:45 am

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  Hi,

  That site has never been on any paid subscription.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.