Stop the theme

  • Unknown's avatar
    steveetitze · Member ·

    I stop the Premium option and it is easy To do it.
    And how can i close everthing, and have the money black? I continue with wordpress but with infomaniak.
    Thank you for thé answer.
    S.titze

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?

    Canceling and refunding purchases
    There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
    • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    Canceling domains
    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    If you want Staff to investigate you must provide specifics.

    What is the URL of the domain?
    Which wordpress.COM plan did you purchase?
    Which wordpress.COM site did you purchase it for?

    Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  • staff-zinnia · Staff ·

    Hi steveetitze –

    I don’t quite follow the post you’ve written here. Can you tell me a bit more about how I can help? What is the is the site address?

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