Stop upgrade WordPress.com Premium

• 

  haushiltl · Member · Aug 12, 2013 at 8:11 am

  • Copy link
  • Add topic to favorites

  Hello

  I’d would like to stop the upgrade WordPress.com Premium, but there’s no button to stop it. Could you please deactivate/delete this upgrade? Thank you very much.

  Best regards

  Corina Henauer
  Haus Hiltl

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Aug 13, 2013 at 3:51 am

  • Copy link

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.