Stopped at G-Authentication

• 

  scott102ee454ec · Member · Mar 21, 2019 at 5:19 pm

  • Copy link
  • Add topic to favorites

  Hello, I keep trying to login to update my plugins but it’s not accepting my Google Authentication code. I think it’s because I got a new phone a while back. My domain is Kesher.co Is there another way to access my account to update my plugins and also update my 2-step auth?

• 

  staff-doublebassd · Staff · Mar 22, 2019 at 7:11 pm

  • Copy link

  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  I would also reach out to your host regarding your issue.

  Thanks!