Stopped working permanently

• 

  dovnativ · Member · Mar 5, 2022 at 5:05 pm

  • Copy link
  • Add topic to favorites

  Get it back to work.
  I’m almost done building it and this problem wastes me precious time. Pleas help me!.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  ericfri · Staff · Mar 5, 2022 at 5:09 pm

  • Copy link

  Hi there,

  What’s the URL of the website you’re having trouble with?

• 

  dovnativ · Member · Mar 5, 2022 at 5:18 pm

  • Copy link

  Varietyofart.com

• 

  ericfri · Staff · Mar 5, 2022 at 5:25 pm

  • Copy link

  It looks like you’re using http://www.launchpad.com to host your website and they offer the open-source WordPress.org system. This forum is dedicated to the hosted version of WordPress.com.

  https://wordpress.com/support/com-vs-org/

  You’d probably be best to contact Launchpad support or post your question in the WordPress.org forums.

  https://launchpad.supersite2.myorderbox.com/support/contact-us.php
  https://wordpress.org/support/forums/

  Cheers,
  Eric

• 

  dovnativ · Member · Mar 5, 2022 at 5:26 pm

  • Copy link

  When i try to get in it said-” This site can’t be reached” and ” varietyofart.com refused to connect”

• 

  ericfri · Staff · Mar 5, 2022 at 5:29 pm

  • Copy link

  Yes. It looks like a DNS issue that can only be solved through your webhost http://www.launchpad.com

  Contacting them would be your best course of action :)

• 

  supernovia · Staff · Mar 5, 2022 at 6:29 pm

  • Copy link

  I’m adding .org as a tag to this thread.

  
  @dovnativ, here’s a short summary of the difference between our hosting service and the free software you’re using with your host:
  https://get.wp.com

  You’ll want to contact your service provider. And if you ever need tips on finding help with the free WordPress software, we have some ideas here.
  https://wordpress.com/support/help-support-options/#word-press-org-support

  Cheers :)