Store – Cancel Upgrade Bundle

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  niamhtraynor · Member · Apr 21, 2013 at 1:47 pm

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  I purchased the upgrade bundle but all I really need is to have my domain name mapped to to my wordpress.com site. Is it possible to get a refund on the upgrade bundle?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 21, 2013 at 6:20 pm

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  Yes.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

  P.S. I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

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  staff-blorbo · Staff · Apr 21, 2013 at 9:52 pm

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  It looks like you have already taken care of this.

  The refund left our account today, and depending on your credit card provider, should appear on your statement within 10 days.