Stored email and password doesn't work
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My stored email and password that worked for me before no longer works. I wanted to make some additions to northshorecoffeeroasters.com, but I cannot login. I tried to change my password, but I cannot receive any emails to do the next step. I know my username, but that can only get me so far. Someone please help me, I thought this was supposed to be simple….
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Hi there,
Make sure the user account that you are logged into has access to that blog. Then you can use that username to try and reset the password.
If you don’t have access to the email address for that account, you can access your account using the Account Recovery Form. Here is a step-by-step guide on how to recover your account: https://en.support.wordpress.com/account-recovery/
Hope this helps.
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Hello alfredsuzie!
No worries, we should be able to help you resolve your login issue. Since you cannot use the lost password functionality, your best bet is to fill out the following Account Recovery form:
https://wordpress.com/wp-login.php?action=recoveryPlease also look through the following documentation for more details on the Account Recovery process:
https://en.support.wordpress.com/account-recovery/Once you fill out the form, a member of the WordPress.com staff should be able to help you.
Hope this helps!
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