Strange change to my website display

  • Unknown's avatar
    thepeoplescriticnytx · Member ·

    I don’t understand why my homepage has suddenly totally changed and appears to be listed as private with no search box and none of the normal information that is been displayed there for many years?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there! I noticed you used to have a Business Plan on your site, and you canceled and refunded that some time ago. That would remove any outside themes and plugins you had installed. If your site was relying on those, you’ll want to add that plan again:

    I can’t say for sure at this point whether we’d have backups of what you had before, because it has been a while. But please do get in touch with support after you’ve upgraded so we can check.

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