strange google webmaster feedback about pixel.wp.com blocking a page of mine

  • Unknown's avatar

    Ever since my post last night my sight has been down on the iphone mobile version. Last night I sent an email to wordpress support asking about why the mobile part of the site is down since yesterday. Is someone going to bring the mobile site up or let me know what needs to happen to get it working? It works on the desktop and ipad, just not the iphone. I get a “nothing found” error when you try to go to my site on the iphone.

    As for this other issue of errors, strange files placed on my pages which google reported as blocked (a few days ago) and the 30 structural data author errors with a missing update, I am afraid you are misinformed or something. I did not ask WordPress’s opinion on whether or not I need to fix them. I asked HOW to fix them. I then did research and found a possible solution, but it is something only you can access to fix to my knowledge. (The link is in this series). So I dont wish to engage in continued conversation about whether you feel I should worry about them. I would like to know what I need to do (or you if it is something only you can fix) to correct them.

    And meanwhile my site is totally down since last night on my iphone and I don’t know why. Right now that is the highest prioroity. It happened right after my last dialogue with the other gal. I went to bed and looked at the site on my iphone and it was gone. Then I tried logging in and I was knocked out each time. Getting the site back up and working on the phone is the first priority at this point. Getting information on how to correct the other afterwards would be welcome.

  • Unknown's avatar

    Ever since my post last night my sight has been down on the iphone mobile version.

    Have you posted to the iOs forums for help?

    Here’s the link for the iOs forum for the WordPress app http://ios.forums.wordpress.org/ so you can post there and make our WordPress developers aware of your issue. http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and make our developers aware of the issue.

  • Unknown's avatar

    Timethief, don’t I need a wordpress.org site versus wordpress.com?

  • Unknown's avatar

    The developers answer all iOs forum questions in the iOS forum and it is located here http://ios.forums.wordpress.org/ (wordpress.ORG).

    Hopefully, you know that Sketch is a responsive portfolio theme and you have accordingly disabled the Mobile theme display. The mobile ready theme is default and a completely different theme that you do not need to enable at all.

    A responsive layout theme adapts to different screen sizes so that your website will work (and be optimized for) iPhones, iPads, Android and other mobile devices. When responsive width themes are viewed on mobiles sidebars appear below the posts in order to provide as much space as possible for reading.

    When we use a responsive theme we disable the mobile theme. Go to > Appearance > Mobile and disable the mobile theme.
    http://janicednelson.com/wp-admin/themes.php?page=mobile-options

  • Unknown's avatar

    Ok…you’re losing me a bit. As far as I see I have the mobile theme ENABLED. Where is it that you say I disabled it?

    I have been using the mobile theme sketch all along this year. I am familiar with its responsive design. A missing website is a separate thing. I do know the difference.

  • Unknown's avatar

    You want me to disable the mobile theme on sketch in order to make it suddenly appear again. As I mentioned, I have been using my site on my iphone this whole time until it disappeared last night.

  • Unknown's avatar

    You want me to disable the mobile theme on sketch in order to make it suddenly appear again. As I mentioned, I have been using my site on my iphone this whole time until it disappeared last night. I will try that now…

  • Unknown's avatar

    Yep. That fixed it. Thank you. Now can you please explain since I’ve had it on this whole time (all year) why that suddenly made the mobile site disappear?

  • Unknown's avatar

    Rootjosh, just checked again in google webmaster tools/search, there are two items listed as “blocked pages” and when you click on each to detail them, more appears. I will upload the screenshots in a few minutes to my media library so you can see the latest data. Timethief resolved the iphone version of the site being down, FYI.

  • Unknown's avatar

    I’ve uploaded them and there are two pages with items being blocked. When you click to detail each one, you will see the other details. Files are uploaded. Taken just a few minutes ago.

  • I understand that it can be stressful to see a message that your site may not be working correctly. But there are important aspects to consider about what Google is actually saying here.

    From the Google’s support page for Fetch as Google:

    http://googlewebmastercentral.blogspot.com/2014/05/rendering-pages-with-fetch-as-google.html

    Some types of content – such as social media buttons, fonts or website-analytics scripts – tend not to meaningfully contribute to the visible content or layout, and can be left disallowed from crawling.

    From Google’s support page on Unblocking Resources (emphasis mine):

    https://support.google.com/webmasters/answer/6153277

    Click a host on the report to see a list of blocked resources from that host. Go through the list and start with those that might affect the content and layout in a meaningful way. Less important resources, such as tracking pixels or counters, aren’t worth bothering with.

    Looking at your screenshots, all of the blocked resources that you are referencing fall under these caveats and Google does not think they are worth worrying about. They do not affect of your site’s performance, display, or search ranking.

    There is no option on WordPress.com to unblock these items. If you are looking to have complete control over your robots.txt file, you might consider switching to a self-hosted WordPress.org site. This should allow you to make sure that absolutely nothing was blocked. You would have all the good parts about a WordPress site, but also control more aspects of it that WordPress.com allows.

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