Strange pricing for Premium themes?
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Hi guys,
I want to upgrade my page and decided for the “Puzzle” Premium theme.
However – I saw the price was 79 USD, but since I’m in Sweden the price suddenly transformed to the same amount, but in EUR. That is like a 150 per cent increase compared to the price in USD.
Did I miss something? Is there a glitch in the theme or just in my head? :)
Kind regards,
/Magnus
The blog I need help with is: (visible only to logged in users)
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That is really strange. Where in Store do you see the price in Swedish Krona?
I am in New Zealand but I see USD price and I pay in USD using my credit card which then charges the exchange fee.
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Hi there,
We are aware of the differences in the Premium Themes at the moment between currencies. Unfortunately, this is something that we cannot change at the moment.
So I have sent you a manual payment request for $79. Once you pay that, I can provide you credits to activate it on your account. Let’s see if that works!
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Hi Grace,
Thank you so much for a fast reply! So what do I do now? Where can I see and pay this payment request?
/M
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Got it,
thanks a bunch for fast and good service! When will I be able to activate the new theme?
/M
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No problem! So I have now added the credits to your account. Try purchasing the theme now and see if it’s possible! If not, let me know!
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