streamlinecounseling.org

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  skerrskerr · Member · Apr 4, 2022 at 7:26 pm

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  I noticed I was not able to reach the site from any of my devices. Then I went to my account, and was not able to enter my account with the passord any longer. I tried to reach support and there was no way to talk to anyone without making another account.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  ericfri · Staff · Apr 5, 2022 at 4:38 am

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  Hi there,

  The website you’ve listed streamlinecounseling.org is using the open-source WordPress.org and looks to be hosted with GoDaddy. This forum is for the hosted WordPress.com platform. They’re similar but different.

  https://wordpress.com/support/com-vs-org/

  That said, your best bet would be to contact GoDaddy support. It looks like your issue is with an SSL certificate and you may need to purchase a new one. They should be able to help you with it.

  https://www.godaddy.com/en-ca/contact-us

  If that doesn’t work, you can post your questions in the WordPress.org forums to see if anybody there can help.

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Cheers,
  Eric