Strip payment is declined

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  citimallshop789 · Member · Jul 21, 2022 at 10:36 pm

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  All time our order is declined

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Jul 21, 2022 at 11:16 pm

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  Hi @citimallshop789 to clarify, are your customers orders being delclined, or are you trying to buy one of our plans and that’s being declined?

  I’m not seeing anything in your cart currently:
  https://wordpress.com/plans/

  Also, I noticed you have a similar thread here:
  https://wordpress.com/forums/topic/stripe-account-for-woocommerce-payments/

  It’s best if you just reply to the thread rather than creating a new one, so please reply here if you need more help. Thanks!

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  citimallshop789 · Member · Jul 21, 2022 at 11:27 pm

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  I have two problems one I told you that my strip account has been disabled by woocommerce the other problem is this I am using Stripe plugin in Woocommerce store. But I am facing many difficulties. First, 99% of my clients have their order payment declined when they make a purchase.

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  supernovia · Staff · Jul 21, 2022 at 11:46 pm

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  @citimallshop789, okay. Did you reach out to WooCommerce support? They are available here:

  Contact us

  These forums are primarily for the free sites hosted by WordPress.com:
  https://wordpress.com/support/com-vs-org/#overview-of-options