Stripe font & layout issue on WooCommerce Checkout page

  • Unknown's avatar

    I have connected my stripe to woocommerce and my website. everything works, but on the WC Checkout page it looks like this. The font inside the boxes is different to the page font and the text like “card number” are in black so I cannot see them. I’ve tried looking everywhere and cannot find how to change the font colour or type. Please can someone help? Also, it doesn’t say anywhere that it’s powered by “Stripe”, why is that?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

  • The topic ‘Stripe font & layout issue on WooCommerce Checkout page’ is closed to new replies.