Stripe Integration

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  divinedesigns999 · Member · May 3, 2023 at 12:13 am

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  I am trying to set up my Stripe account with WooCommerce Payments. I enter my email and hit ‘continue’. When I attempt to sign into Stripe through WooCommerce Payments on the next page, it says ‘enter your verification code we sent to your phone’. But I never get a code.

  I’ve quadruple checked the Stripe app on my phone, my email, my spam folder, my trash folder, my Google Authentication app, my text messages, and even my Stripe account on desktop. I even went to account recovery though Stripe to turn off 2-Step Authentication. I made sure that my phone number on WordPress and my Stripe account are 100% correct.

  Any solution to this problem would be great. Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 3, 2023 at 8:33 am

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  Hi there,

  I see that you’ve opened a ticket with WooCommerce Support. Please wait for their reply.

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  mahtanisurajbe027887e3 · Member · May 18, 2023 at 11:40 am

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  Hey there, for me, i’m connected to stripe already for subscribers but every time someone makes a payment its decline and Stripe Customer support has no log of payment attempts.

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  helper-heroponriki · Member · May 18, 2023 at 5:59 pm

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  @mahtanisurajbe027887e3 – this is the free support forum for websites hosted here at WordPress.com.

  If you require assistance specifically with WooCommerce and the Stripe integration, we recommend opening a new support ticket with WooCommerce. They will be able to address your concerns and investigate the matter thoroughly. You can create a support ticket with WooCommerce by visiting the following link: https://woocommerce.com/my-account/create-a-ticket/

  Thank you for reaching out, and we hope your issue gets resolved soon!