Stripe payment gateway in checkout only loads half the time in ios
-
I’m using stipe as my payment option in woocommerce, but when I checkout on my iphone, I notice that, while the form appears to load fine at first glance, there’s a subtle difference. Please compare these two screenshots linked. In one, there is a grey ‘Credit Card MM/YY’, and the other one only has a white field. When only a white field is present, the text entered appears white! I asked Stripe developers, who said to check with Woocommerce support since it’s a woocommerce integration. Help would be greatly appreciated. https://drive.google.com/drive/folders/1P4vCxij9ODaSsrwW0bT-WwZk3vSkK8aZ?usp=sharing
-
Hi there! You are almost in the right spot, but not quite. Let’s help you get there.
It sounds like your website is using the open source WordPress software on your own web hosting and using WooCommerce.
If your website doesn’t have a paid WooCommerce extension, and I don’t see that it does, post your support request in the WordPress.org WooCommerce forum to get the help you need with this: https://wordpress.org/support/plugin/woocommerce
Our WooCommerce experts keep a close eye out there. Be sure to share as much information as you can (such as those screenshots!) to help speed up troubleshooting. Thank you and we hope you find a solution soon!
-
- The topic ‘Stripe payment gateway in checkout only loads half the time in ios’ is closed to new replies.