Stripe payments

• 

  jamkam87 · Member · Oct 28, 2022 at 11:25 am

  • Copy link
  • Add topic to favorites

  Hello. Stripe payments on my store needed to be updated, after updating the plugins, the balance, which was 1170 euros, disappeared. After logging in to the stripe, nothing is done. How to get your money back. Regards Kamil Jamiński

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Oct 28, 2022 at 5:35 pm

  • Copy link

  Hi there:

  You’ve posted to the free support forums for sites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  Since you’re using WooCommerce, please contact their support about this via https://woocommerce.com/my-account/create-a-ticket/ and they will dig into this for you.

  Thanks!