stripe payments

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  apotastena · Member · Feb 29, 2024 at 11:52 am

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  my stripe payments orders (validated as PAID on my stripe account) appear first as IN PROCESS on woo commerce, and after a while as CANCELLED (out of delay) as if the customer have had not paid his order. I have then to switch it manually in order to finalize the order. Thanks for your help. I have contacted Stripe support, no issue on their hand

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 1, 2024 at 9:43 am

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  Hi,
  
  I’ve checked it, and the site apotastena.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  6 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  Your site is hosted with Hostinger. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!