stuck at restoring database

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  yosafatwijaya7 · Member · Dec 12, 2024 at 8:56 am

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  Help guys, why after i import or backups .wpress file with all-in-one wp migration gonna stuck at 90% or done restoring database

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  staartmees · Member · Dec 12, 2024 at 9:15 am

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  We can’t help with third party plugins. You must contact support of the plugin you used.

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  staff-ghappy · Staff · Dec 12, 2024 at 3:37 pm

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  Hello,

  I understand you’re experiencing an issue where the import process of your .wpress file via All-in-One WP Migration is getting stuck.

  To address this, I’m excited to let you know that we offer a migration service here at WordPress.com. This service is designed to help users like you move their site to our platform seamlessly. Normally, this service starts at $500, but we’re currently offering it for free to a select number of users.

  Here’s how we can proceed:

  1. Create a backup of your local site using All-in-One WP Migration. If generating a backup on the local site is failing, you might want to contact the plugin developers to get help from them.
  2. Upload the backup file to a cloud storage service like Google Drive.
  3. Create a new WordPress.com site if you haven’t already done so: https://wordpress.com/start/
  4. Ensure that your new site is on the Business plan, which is a requirement for the migration service. You can learn more about the plan and its features here: https://wordpress.com/pricing/
  5. Share the link to your backup file with us.

  Once you’ve set up your new site and shared the backup, my team and I will take care of the rest. We’ll handle the migration process, ensuring that your site content is transferred without any hitches.

  To get started with creating your new WordPress.com site, you can head over to this page: https://wordpress.com/start

  After your site is ready and you have the backup file link, please let us know so we can contact you via email to coordinate the migration for you.

  Thanks,