stuck import process

  • Unknown's avatar
    rynbadger · Member ·

    my importing process has been stuck for several days and I am unable to cancel it to move on to the next import

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi rynbadger,

    I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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