Stuck in a loop! Please help!

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  sammichaelstevens · Member · Jul 31, 2016 at 2:05 pm

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  I’m trying to change my gravatar picture after over 12 months (I’ve grown a big beard). These are the steps. Would someone please help?

  1. Log in to WordPress.com
  2. Find myself at wordpress.com/me
  3. Click on my picture to try and change it.
  4. taken to https://secure.gravatar.com/site/login
  5. Click ‘sign in to wordpress.com’
  6. Arrive at http://en.gravatar.com/account/verification-sent/sammichaelstevens%40mac.com where it says ‘we’ve sent you a confirmation email’

  What do I do?

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  staff-doublebassd · Staff · Jul 31, 2016 at 10:06 pm

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  Hi there,

  I just emailed you in regards to your account activation.

  Please let me know if you did not receive an email from me.

  Thanks!

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  sammichaelstevens · Member · Jul 31, 2016 at 10:09 pm

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  I really appreciate the offer, however….

  1. I click the link in your email
  2. I’m taken to a page that tells me account is activated.
  3. I click the blue ‘sign in to Gravatar’ button
  4. I arrive back at point 6 in my previous loop

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  staff-doublebassd · Staff · Jul 31, 2016 at 10:14 pm

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  Aye. =(

  There is a glitch in our system that preventing your account from being activated. We apologize for the convenience. However, I have fixed the issue on our end, so you should be ready to go. Try again and let me know if you have any questions.

  Thanks!

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  sammichaelstevens · Member · Jul 31, 2016 at 10:18 pm

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  You, sir, are a star!

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  staff-doublebassd · Staff · Aug 1, 2016 at 3:55 pm

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  Glad it worked! =)