Stuck on Cancel Upgrades.

  • Unknown's avatar

    We have hosting through Godaddy for our company, but the the domain is under wordpress. due to the 60 day transfer issue, we have forwared the domain to go daddy, but need to delete the contents of the WP site in order to add a site via godaddy. When we go to delete the site, it says to delete upgrades, but then there are no upgrades to delete.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Apologies for the delayed response. I’ll be happy to help you with this.

    I wanted to clarify two things:

    1. Your domain was registered using a different WordPress.com account. The site is also owned by the other account. So to make any changes to the site/domain, you’ll need to log out of @igorlukac87 and log into the correct account.
    2. Could you explain a bit what you meant by the following?

    but need to delete the contents of the WP site in order to add a site via godaddy

    A WordPress.com site and a site hosted by GoDaddy are completely different. You don’t have to delete one to have another because they are not the same. Could you explain why you need to delete the WordPress.com site?

    On a separate note, we’d love to have you host your site with us as well. Especially if you don’t already have a site, you can pick a WordPress.com plan and get started building your site on WordPress.com right away!

    We have different WordPress.com plans that cater to sites with different needs — personal websites and blogs, portfolios, business, e-commerce/online shops, etc.

    May I ask what kind of site you’re building? We’ll be happy to learn more about your site requirements and suggest a WordPress.com plan to have you host your site with us.

    Thanks!

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