Stuck on processing after paid

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  squanixa · Member · Sep 13, 2021 at 12:19 pm

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  Hello, I use WooCommerce and when someone pay with stripe it stuck him on processing instead mark it as complete, I have receiving money but client is still on processing even after few hours and I need change manually from processing to complete. Is there any fix for this?

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Sep 13, 2021 at 9:12 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/