stuck trying to transfer domain due to no menu appearing
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Transfer ownership to another registrar menu is not working or providing me with “Next” to fill out form.
The blog I need help with is: (visible only to logged in users)
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Are you referring to this domain URL? http://thevaperstable.com/
If so you cannot transfer it to another free hosted WordPress.com blog without Staff assistance. Please clearly state exactly what you want to accomplish so we can assist you. -
NO, I am trying to transfer domain to another registrar.
At the bottom of this page -https://thevaperstable.wordpress.com/wp-admin/paid-upgrades.php?page=domains there is a drop down menu.
It does not work. That is the issue.
Thanks -
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Okay. I understand what you mean now. Has the 60 day limit since you purchased the domain been surpassed? http://en.support.wordpress.com/domains/transfer-domain-registration/
Note I tagged this thread for a Staff follow-up.
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P.S. I just want to confirm that you are logging under the exact same username account that registered the blog ie, the Admin of the blog who purchased the domain mapping for it, right?
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Yes it is but now I have another issue-
I can’t even fill out the form to show what issue I am having. This is not working wither and I cannot contact support.
I even went to Automatics website and tried to fill out a request for support form and THAT won’t work. It is NOT my computers; I have 9 here and same issue on all.
Also, it says someone will get back to you within a few weeks!
Is this a joke or something? -
I’ve been up since 4am yesterday trying to resolve this and I cannot get any admin help at all!
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There’s no joke coming from me here. I did tag this thread for Staff attention and they will respond to it.
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Hi there Chalfant,
I see that you are having a problem with the drop down menu on the link below:
https://thevaperstable.wordpress.com/wp-admin/paid-upgrades.php?page=domains
When you get to the bottom of that page, are you able to select “Transfer ownership to another registrar”?
Once that is selected you should have a “next” button as shown in this screenshot:
If you are able to see this and click the next button, you will see this:
From there, just follow the guide here:
However, if you still aren’t able to get the drop down menu to work at all, please let me know.
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