studio717west
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none of my passwords are working for my site and i have not received an email from them yet
I have a site studio714west.com that I have been using since 2010, i havent logged on in a while and I have been trying to log on the past couple of days and nothing is working, I even created another site with the same name and I didnt mean to do that, please help me. i can be reached at 919-985-4109 or via email at (email visible only to moderators and staff), the last contact I had from you guys was in 2013, and i really need to fix this so that I can upgrade my account.The blog I need help with is: (visible only to logged in users)
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You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, studio714west.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
You may also wish to contact your host’s support team for more assistance.
For your specific issue, the following page may be helpful:
http://codex.wordpress.org/Resetting_Your_Password
If you have any questions regarding WordPress.com, please let us know.
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